• D2C Digest
  • Posts
  • DTC Community and Partnerships: Lynn Power from MASAMI Haircare | D2C Stories

DTC Community and Partnerships: Lynn Power from MASAMI Haircare | D2C Stories

Weekly D2C Stories from successful brands, experts, and DTC enthusiasts. This time featuring Lynn Power from Masami Haircare

Hey there! It's Berkay, your host, coming to you today.

Get ready for a quick recap of our chat with Lynn Power, founder of both haircare brand Masami and the brand community Conscious Beauty Collective!

Quick reminder before starting: We offer great discounts on fantastic Shopify tools, like Fabrikatör Inventory Assistant, Growth Suite, and ReturnX. But there are many others on the list. Just reach out to us for discounts!

The Power of Community and Partnerships

In the 16th episode of the D2CVille Podcast, we had a very insightful conversation with Lynn Power, founder of the natural haircare D2C brand Masami.

After spending many years with huge names in the advertising world, Lynn started her haircare brand in 2019.

She now rocks the haircare vertical, leveraging her years of experience and her brand community, Conscious Beauty Collective.

You can listen to the episode on Spotify, Google, or Apple Podcast!

🌈 Who is Lynn Power? Lynn's vast experience in advertising spans diverse brands, but her passion lies in beauty. She says beauty uniquely combines emotional and rational aspects, requiring a balance of left and right-brain thinking.

🧴 Masami. Her path took an unexpected turn when she met James, her co-founder, and together they refined formulations and embarked on the branding process to create MASAMI, a brand addressing the needs of models with colored and treated hair.

Mekabu (Seaweed) is the hero ingredient.

💼 Complementary skills. Lynn handles commercialization and operations, while her co-founder James focuses on formulations.
🔄 Advice: Seek a complementary partner, not a clone.

📈 Growth channels. Masami maintains an active digital presence on Facebook, Instagram, TikTok, YouTube, and Twitter, exploring paid advertising on these platforms.

😬 High customer acquisition costs on Facebook. Lynn said they had a CAC of over $100! That’s why they’re using Facebook for retargeting while focusing mostly on Pinterest to get website traffic.

🎯 Automated targeting on Amazon. Lynn says that their automated targeting outperforms manual efforts when it comes to Amazon. But she says this is not the case on Facebook.

Amazon's automatic targeting

👥 Men value their hair. Despite not actively targeting men, about 40% of their customers are male, showcasing the brand's gender-neutral appeal. 

🤝 Brand partnerships. Lynn highlights the effectiveness of brand partnerships, emphasizing collaboration with clean skincare and jewelry brands through activities like blogs, and giveaways live streams. These partnerships have played a crucial role in achieving organic growth, connecting with the right customers, and expanding reach.

🏄‍♂️ Conscious Beauty Collective. A pop-up of indie clean beauty & wellness brands that started in San Francisco.
Lynn's realization that collective efforts can significantly amplify social impact, reaching close to a million followers collectively, underscores the power of collaboration and highlights a commonality among self-funded founders, lacking significant marketing budgets and investors, creating an opportunity for mutual support.

Here is a glimpse into Masami’s Toolstack

📧 Email Klaviyo

🤝 Loyalty Smile

🗣️ Reviews Yotpo

🎥 UGC Tolstoy

📈 Upsells One Click Upsell

🫂 Partnerships Shopify Collabs

📦️ Shipping and Logistics Veeqo

💪 Bundles Subkit

🐳 Popups Kind Popup

🆇 TWEETS OF THE WEEK

  1. Can’t argue with that

  1. 🤝

  1. I’m here for the memes…

SOCIAL MEDIA

Did you enjoy our newsletter? Follow us on social media for more content on best practices, tips, and insights!

📚 FREE RESOURCES

And here are the free resources on all things inventory! Enjoy them and let us know what you think.

🏷️ DISCOUNTS ON LEADING APPS

If you’re a subscriber to this newsletter, well, we have more to offer. Just contact us over email to ask for a list of discounted tools, ranging from CX to inventory optimization.